PRIVACY POLICY

 

Protecting your private information is our priority. This Statement of Privacy applies to www.marokke.com and marokke and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to marokke include www.marokke.com. The marokke website is a ecommerce site. By using the marokke website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, marokke may collect personally identifiable information, such as your:

-First and Last Name

-E-mail Address

-Transactional data, such as purchase information. Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

-Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

-Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

-Technical data, such as information about cookies.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for five (5) years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

If you purchase marokke’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Who on our team has access to your Data

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

-Order information like what was purchased, when it was purchased and where it should be sent, and

-Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Use of your Personal Information

marokke collects and uses your personal information to operate its website(s) and deliver the services you have requested.

marokke may also use your personally identifiable information to inform you of other products or services available from marokke and its affiliates.

Contact forms

The Contact Form may collect identifying information such name, email address and telephone number. The information will be kept for a period of 12 months for customer service purposes, but marokke does not use the information obtain from contact forms for marketing purposes.

Sharing Information with Third Parties

marokke does not sell, rent or lease its customer lists to third parties.

marokke may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to marokke, and they are required to maintain the confidentiality of your information.

marokke may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on marokke or the site; (b) protect and defend the rights or property of marokke; and/or (c) act under exigent circumstances to protect the personal safety of users of marokke, or the public.

Tracking User Behavior

marokke may keep track of the websites and pages our users visit within marokke, in order to determine what marokke services are the most popular. This data is used to deliver customized content and advertising within marokke to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by marokke. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the marokke website.

Your Rights over your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Use of Cookies

The marokke website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize marokke pages, or register with marokke site or services, a cookie helps marokke to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same marokke website, the information you previously provided can be retrieved, so you can easily use the marokke features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the marokke services or websites you visit.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for twelve (12) months.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third Party Electronic Payments

This website employs Stripe to accept electronic payments. Please visit https://stripe.com/privacy to learn more about this Third Party’s privacy policies.

We also may accept payments through PayPal. For more details regarding PayPal privacy policies please visit https://www.paypal.com/us/webapps/mpp/ua/privacy-full

When processing payments, some of your data will be passed to Stripe or PayPal, including information required to process or support the payment, such as the purchase total and billing information.

WooCommerce Services (plugin)

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works at https://jetpack.com/support/for-your-privacy-policy/#woocommerce-services

Popup Maker (plugin)

Popup Maker collects the following information

-Subscription forms. If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information. These subscriptions are used to notify you about related content, discounts & other special offers. You can opt our or unsubscribe at any time in the future by clicking link in the bottom of any email.

-Cookies. Popup Maker uses cookies for most popups. We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.

-Analytics

Popup Maker anonymously tracks popup views and conversions.

Security of your Personal Information

marokke secures your personal information from unauthorized access, use, or disclosure.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

marokke does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, marokke may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from marokke, you may opt out of such communications by Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.”.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

marokke reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

marokke welcomes your questions or comments regarding this Statement of Privacy. If you believe that marokke has not adhered to this Statement, please contact marokke at:

info@marokke.com